Ep 8 – Leading with Empathy and customer centricity in the age of Generative AI

Understanding the ‘3T framework’ and what is enabling tech ecosystem in India

#Ep8 – Leading with Empathy and customer centricity in the age of Generative AI

In this exciting new episode of #GenerativeAIandI, I am excited to host Sanket Atal, Managing Director – Salesforce India Operations, Site Lead – Technology/Marketing/Product.

With 29+ years of experience across firms such as Informix, Oracle, CA Tech, MakeMyTrip (E-commerce), and Intuit, working in the US and India with geographically distributed teams, Sanket’s deep tech experience is evident across the discussion

I love the passion he has towards startups and innovation, customer centricity driving mindful leadership and building diverse and inclusive workplaces

An engineering at heart, Sanket chats about the 3 T framework that is enabling the tech ecosystem, how to build AI first products with innovation whilst focussing on customer centricity with a focus on data governance and security

Catch this episode and more in the links below

Apple Podcast URL

Spotify

Amazon Music

Youtube Link 

Website URL

 

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Ranjani Mani

#reviewswithranjani #GenerativeAIandI

#Technology | #Books | #BeingBetter

 

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